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IT Infrastructure Consulting

EPCS firmly believes in providing IT solutions to our clients that work the first time, and do not cost more than they should.

With our IT Infrastructure and Consulting services, EPCS consults with our clients closely to understand the needs of not only the IT team, but everyone involved. This enables us to carefully construct a solution just for you that is guaranteed to help you accomplish your business goals.

Please select from the menu, or contact us here to discuss your needs with our consultants.

Server Consolidation and Virtualization Consulting

We can assist in optimizing your computing environment through server consolidation and virtualization to reduce costs. We provide total support through our vast experience in planning, virtualization, migration, and client PC setup.

Precise and exact capacity planning is also available through assessment tools.

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Network and Security

The success or failure of the IT Infrastructure has a direct effect on the performance of the business.

At EPCS, we thoroughly diagnose the current state of our client's network and security, and propose an improvement plan that meets the business needs. From the consultation results, we propose a solution based on Cisco, as well as other solutions where needed.

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IP Phone Service and Support

EPCS strongly believes in:

“Our key differentiating feature is our fanatical approach to customer satisfaction.”
John Chambers
Cisco Chief Executive Officer

Being a Cisco Premier certified partner, EPCS is able to provide end to end solutions for all types of setups of Cisco Unified Communications solutions.

Bilingual EPCS Engineers can help:
  • Design Personalized Solutions for your Company
  • Support Services – Entrust your system to our capable Engineers and relax. EPCS engineers can provide onsite/offsite support for all Cisco Unified Communication solutions.
  • Setup and maintenance of a small system - Branch setups for overseas clients to setup Tokyo and/or Japan offices
  • Setup and maintain small to medium size business office relocation (Cisco IP Phone system)
  • Setup and maintain small to medium size business renewal of current phone system
  • Migrate current old legacy PBX to a fully integrated Unified Communications system
  • Design, Implement and Support Cisco IVR applications
  • Operate and maintain critical communications services with adhoc / yearly support
  • Training Services - Click here to learn more about Training Services
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Office Setup and Relocation

EPCS also has considerable experience in assisting our clients in setting up and relocating their offices. EPCS is able to assist and consult in a wide range of ways, including full management of the project.

EPCS's services include:

  • Interview of key local and foreign staff for the purposes of information gathering on the current IT systems and LAN configuration
  • Management of lead times and project timeline with regular reports
  • Supervise the installation, setup and test of specified communications infrastructure:, data switches, voice circuits, data circuits (WAN & MAN), LAN/Telephone Cabling and all related infrastructure within the new space prior to the move date
  • Assist the IT team to unpack, reconnect and test relocated server room, desktop and network equipment at the new site
  • Liaise with the client’s local IT Team to ensure compliance with corporate standards, policies and guidelines
  • Assist with the procurement of IT equipment as requested by the client, including obtaining quotations, coordinating deliveries and managing lead-times
  • Consultation with the local & global IT teams and the Architect/Design firm to determine and document the IT requirements for the new Office
  • Consultation on the design and construction of the Server Room including Air Conditioning systems, (fire suppression systems, electrical supply systems and sub-floor cabling routes)
  • Consultation with the onsite IT Team for design of the network infrastructure
  • Consultation on equipment procurement procedures reflecting local requirements, lead-times, warranties etc.
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IT Procurement Management

As part of our managed services and consulting solutions, EPCS can provide the additional service of procurement of hardware and software. This service complements our IT Asset Management service, and can be integrated to bring an extra level of value to our clients.

EPCS uses its network of suppliers to facilitate procurement on behalf of our clients at reasonable prices.

Our procurement services include following items, but not limited to
  • Desktop and Notebook PC's, Monitors, Accessories etc.
  • Server and Storage Equipment
  • Software
  • Printers and FAX machines
  • Cisco Equipment
  • ManageEngine and Zoho Products

Please contact our consultants to discuss your upcoming project, and EPCS will provide a quotation for the required items.

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Project Management

EPCS is able to provide project management services in a wide range of situations. Combined with our IT knowhow, we are able to bring a different point of view to projects such as:
  • Office relocation and setup
  • Server replace and virtualization
  • Network refresh
  • Software migrations
  • Website development and refresh
  • System integration and migration

and more…

EPCS has trained Project Management Professionals (PMP's) that are available to lead any project large or small.

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IT Asset Management

During times when there is a problem with your systems, or when it is time to refresh the equipment/software, if the basic level of IT asset management is not done, quick resolutions to the problems become difficult, and work builds up. Also, if the usage patterns of implemented hardware and software are not properly understood, version upgrades and license administration work becomes complicated, causing the IT department to become entangled in all kinds of trouble.*

There are many different aspects within “IT asset management”. It is necessary to know not only the basics such as implementation time, number of machines and service contracts with the implementing contractor, but also for each machine the type of CPU, memory type and size, hard disk type and size, software installed etc. For many companies, most of the time, the IT department is taking care of these sizeable amount of documents, although as the number of assets increase, it can cost an increasing amount of time and personnel expenses.

At EPCS we are able to, on behalf of our clients, administer IT asset management helping to reduce personnel and license costs through using our specialized tools and knowledge.

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IT Management Products

EPCS introduces high-end functionality IT Management products at cost-effective prices which are implemented by enterprises world-wide.

Such products are created with SMBs in mind and are also scalable for large businesses such as public offices, service providers, etc and are currently used by more than 40,000 customers in 190 countries worldwide, including 3 out of every 5 Fortune 500 companies.

With a line up of more than 20 products such as ITIL-based helpdesk software and network monitoring software, EPCS can help IT managers to manage a variety of operations with efficiency and cost-effectiveness.

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ITIL Installation Consulting

We help provide an efficient and effective operations environment for your company by utilizing the best practice available for IT services. We aim for stable and continuous operations by using techniques such as In-house ITIL training, Service Desk System installation support, Asset Management Support and more.

Example Service Menu:
  • Application assessment, goal setting
  • In-house ITIL training
  • ITIL implementation (Service Desk System installation, including Asset Management Support)
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Business Continuity Plan Consultation

We can assist in the planning and set up of a Business Continuity Plan (BCP) to be utilized in the event of an earthquake, fire, or other natural disasters.

Our service's strength is that we provide not only planning, but the IT solutions needed to make your BCP a reality.

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